Elizabeth Heighway Translations Privacy Policy
What data do I collect and why?
I collect, store and use your personal data in order to issue a quote, provide a translation or editing service that you request or to comply with legal requirements. Personal data collected may include your name, postal address, email address, phone number, ID or tax number etc.
You directly provide most of the data I collect. Certain information will also automatically be collected through cookies when you use or view my website.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. I use functionality cookies to recognise you on my website and remember your previously selected preferences. These could include what language you prefer and location you are in.
For further information, visit allaboutcookies.org.
How do I use cookies?
You can set your browser not to accept cookies. However, in a few cases, some of my website features may not function as a result.
How long will I store your data?
For quotes, I delete all personal data after six months.
For services provided, I will keep your personal data for five years in accordance with tax obligations.
For services received, I will keep your personal data for five years for administrative purposes.
Email communications will be deleted after five years.
Any data I keep will be stored in my own non-networked PC, which is password protected.
Who else receives your personal data?
If I send a text to a colleague for revision or editing it will be anonymised so that your personal data does not appear in it.
What are your data protection rights?
You can contact me at any time to request a copy, rectification or erasure of your personal data.
If you make a request, I will respond within one month. If you would like to exercise any of these rights, please contact me at my email: [email protected]
Privacy policies of other websites
My privacy policy applies only to my website. If you click on a link to another website, you should read their privacy policy.
How to contact us
If you have any questions about this privacy policy, the data I hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact me at [email protected]
How to contact the appropriate authority
You have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office, at:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ICO website: https://www.ico.org.uk
Helpline number: 0303 123 1113